Bring Your AI to Life. Securely. On Video.
Centric’s Microsoft OpenAI–based Video & Text Chatbot transforms enterprise knowledge into a human-like conversational experience using a real custom video avatar. Powered by Azure OpenAI and deployed fully within your Microsoft tenant, the chatbot responds only using your approved data.
Enterprise AI.Microsoft Native. Data-Sovereign.
Built on Azure OpenAI, Azure Speech, and Azure AI Search. Deployed inside your Microsoft tenant with no public internet data access. ISO-aligned architecture with Microsoft Marketplace availability.
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Text Chatbots Don’t Feel Human. Humans Expect More.
Static bots feel robotic, hallucinate using public data, and lack engagement. Enterprises need AI that is human-like, accurate, secure and trained on proprietory data.
An Enterprise Video AI Assistant Platform
Combines Azure OpenAI intelligence, secure RAG data retrieval, custom video avatars, and agentic workflows to deliver human-like enterprise AI interactions.
Enterprise AI Capabilities
Built on enterprise Azure infrastructure. Data stays inside your tenant. Train on internal or approved external data. Deploy custom video avatars. Support text, voice, and video interaction.
Agentic AI That Thinks Before It Speaks
Intent detection, role-based logic, data filtering, escalation workflows, and contextual reasoning ensure every response is accurate and governed.
Intent Detection
Role-Based Logic & Data Filtering
Escalation & Governed Response
Trained Only on What You Approve
Your AI With a
Human Face
Deploy a real employee or brand avatar delivering responses via video using Azure Speech and Custom Avatar services.
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Microsoft Ecosystem Native
Integrates with Azure OpenAI, Azure Speech, AI Search, SharePoint, Teams, Blob Storage, and enterprise systems.
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Your AI With a Human Face
Deploy a real employee or brand avatar delivering responses via video using Azure Speech and Custom Avatar services.
Support Workload
AI handles repetitive queries, reducing internal support tickets and operational pressure.
Response Time
Instant, accurate responses improve service speed across HR, IT, and internal operations.
Employee Engagement
Human-like AI improves participation, collaboration, and digital workplace.
AI Adoption
Governed, secure AI builds trust — accelerating organization-wide adoption.
FAQs On
Microsoft Azure OpenAi Chatbot
What is the Microsoft Azure OpenAI Chatbot solution?
It is an enterprise‑grade AI chatbot built using Microsoft Azure’s OpenAI Service and Copilot Studio, designed to deliver natural language conversations, automate queries, and integrate seamlessly with business systems like Microsoft 365 and Teams.
How does the Azure OpenAI chatbot understand and respond to users?
The chatbot uses GPT‑class language models from Azure OpenAI to understand natural language, interpret user intent, and generate contextual, relevant responses using semantic understanding and conversational AI.
Where can this chatbot be deployed within my organisation?
You can deploy it across multiple channels including Microsoft Teams, websites, mobile apps, and internal portals — enabling employee self‑service, customer support automation, and conversational AI touchpoints.
Can the chatbot be connected to internal company data?
Yes — it can integrate with enterprise knowledge sources like SharePoint, CRM systems, and databases so that responses are customised and pulled from live, secure data sets.
What are common use cases for this chatbot?
Typical scenarios include 24/7 support, automated HR and IT FAQs, ticketing or workflow automation, internal knowledge retrieval, lead qualification, and customer engagement, reducing manual workload.
How is security and access control handled?
Built on Microsoft’s ecosystem, the chatbot supports enterprise‑level access controls and authentication (like Azure Entra ID), ensuring users only see information they are authorised to access.
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ATS Systems
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Enterprise AI Meets Human Experience
Centric builds secure AI representatives powered by Microsoft infrastructure and human-centric design.
Our
Clients
These aren't just brands; they're collaborative tales of innovation, challenge, and triumph. These aren't just brands; they're collaborative tales of innovation, challenge, and triumph. Each symbolizes a unique story, a challenge met, and a vision realized.Each symbolizes a unique story, a challenge met, and a vision realized.
Deploy an AI That Speaks for Your Organization.
Launch a secure video-enabled AI assistant trained on your data and deployed in your tenant.
